American fast-food giant, McDonald’s is set to resume its takeaway, drive-through, and delivery services in Singapore starting May 11. However, the company urged its customers to avoid rushing into its outlets as most of its restaurants would be open to service from 7 am to 9 pm.
According to sources, McDonald’s wouldn’t be able to offer 24-hour service amidst this circuit breaker period while its McCafe counters along with dessert kiosks would stay closed. In addition to this, some of its outlets would have different opening hours. Restaurants that are located near tourist attractions, parks, or some other public institutions would also stay closed.
Reportedly, this move would allow the fast-food chain to operate its outlets with lower staff numbers and would even allow its senior staff to remain in their house safely. The company urged its customers to be patient if their orders are late than usual.
It has advised its customers to adopt safety measures like safe distancing, SafeEntry registration, and temperature taking while visiting its outlets for takeaway services. Customers also have an option to place their orders through McDelivery, which would be accepting cashless payments and be contactless.
McDonald’s Singapore branches have been closed since April 19 as seven of its employees, who were deployed across nine different restaurants, tested positive for coronavirus.
As a result, the Health Ministry suggested the fast-food company to halt its operations in over 135 outlets till May 4. However, McDonald’s assured everyone that none of these positive employees were delivery riders. These seven affected employees were mainly restaurant managers or supporting crew.
Meanwhile, in the UK and Ireland, McDonald’s is planning to resume its services, which has been closed since mid-March to combat the spread of Covid-19. Over the last few weeks, the fast-food company has been regularly conducting safety tests across multiple outlets in Ireland as it strives to reopen its premises.
In the UK, CEO of McDonald’s UK and Ireland unit, Paul Pomroy, revealed that the company would reopen 15 of its restaurants on May 13.